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Since its humble beginnings the market for Online Shopping figures uk retail has continued to grow. This is especially evident in the UK where e-commerce is responsible for 20% of retail sales.
Many people shop online to research brands before making a purchase, and 45% like to "buy online, pick up in store". This is a change in consumer habits that brick-and mortar shops should be aware of.
1. Online sales of retail in the UK
It's not a secret that sales on retail websites have increased dramatically in the UK in recent years. According to 2023 statistics, the B2C e-commerce market is expected to grow to nearly $120 billion by the year 2023. This growth is fueled by the changing habits of consumers and the use of digital transformation technologies by retailers. Brick and mortar shops are gaining popularity as shoppers increasingly shop online.
To do this, it's essential that both pureplay and omnichannel retailers understand what motivates consumers to shop online. We've collected statistics and figures on retail sales that are both eye opening and informative to assist you.
Of all the sectors of retail that are available, fashion is the most well-known, accounting for 28% of all e-commerce sales in the UK. This is probably due to the wider range of items accessible and the convenience of being capable of trying on clothes without leaving home. Electronics is the second most popular with 16% of all the sales made through e-commerce. This which supermarket is best for online shopping probably due to the constant need for new gadgets and the need to stay up-to-date with most recent technology. Online sales of leisure and hobbies products account for 15% of all e-commerce sales.
When asked what drives customers to shop online, 57 percent of UK customers cited convenience as the primary reason. This is followed by 48% who mentioned price comparison and 37% stated they were seeking special discounts or offers. These findings suggest that consumers in the UK are less influenced by price than their European counterparts and are more focused on convenience and a large product range.
2. Online shopping in the UK
Shopping online is now a part of the daily routine for many UK consumers. Whether it's to buy electronic gadgets, groceries, or Charity Shop Online Clothes Uk fashion - almost half of UK residents over 65 have made a purchase on the internet within the last year. Shoppers can select from a wide range of payment options and also decide when and how their purchases delivered.
Convenience, price and availability are among the top reasons why consumers shop online. In fact, 57% of people cite convenience as their primary reason for shopping online. Additionally, 48% of them cited lower prices while 37% said they have a wider selection of choices.
The habits of online shopping among UK consumers are also becoming increasingly environmentally conscious. 79 percent of UK shoppers recycle boxes and other packaging materials from their online purchases. They may even take action if they think their purchases aren't being packaged in environmentally friendly ways.
In addition to decreasing their environmental impact, some consumers are also trying to make their shopping experiences more personal. For example 35% of UK customers have bought clothes, footwear, and accessories from a retailer that stores their size information. This lets them bypass the return process and get what they want quicker.
It is interesting to note that UK consumers are reported to be more likely to wait for their online orders than they were during the pandemic. This may be because they are used to the slower delivery times and are more aware of how long it takes for the item to be delivered via the mail.
3. Online shopping in the UK by age group
Online shopping in the UK is a popular activity for many people. The most popular purchases are clothes and accessories, followed by groceries, and finally media such as music and movies. Online shopping is very popular in the UK, especially during the annual Black Friday sales and Christmas sales. These events are extremely convenient for consumers. It is also easy to compare prices and items online when making these kinds of purchases.
It is important to note that online shoppers are diverse. This makes it essential for ecommerce businesses to understand what their target market is seeking when purchasing products. It is also essential to know how long each type of consumer spends online. For example, the younger generation is more likely to purchase on mobile devices than any other age group. This is because the younger generation is time-poor and uses a variety of devices to complete online tasks.
The older generations are more sceptical about their buying habits and less influenced by online advertising. They also tend to go to stores in the high street to feel and see items before making purchases. This doesn't mean that they won't shop online. The convenience and ease of shopping online remain very appealing.
Another important aspect to take into consideration when it is about online shopping is that older generation is more likely to expect and expect free delivery on all of their purchases. They are also more likely to leave carts if shipping costs seem excessive. Moreover 61% of those over 55 say they'll add more items to their carts to get to the free delivery threshold.
4. Online shopping in the UK according to gender
In the UK both genders are equally likely to shop online. However women are more likely to make big purchases, such as furniture or electrical appliances, than men. Both groups are also more likely to shop for fashion cosmetics, health and beauty products gardening, home and garden and consumer electronics.
In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. According to research 70% of shoppers were affected by the response of retailers to the COVID-19 epidemic. 69% of these shoppers searched for brands that were supportive and were in close contact with their local community.
Clothing and shoes are the most popular products for online shopping in the UK. In fact, 62% of British women who shop online bought these items by 2020. Online sales are not limited to clothing. Other items such as kitchenware, jewellery and sports goods are also available.
Online shopping has become increasingly popular to find best deals. In fact, some analysts have predicted that online sales will account for nearly 1/3 of all retail sales in 2024.
Some retailers are struggling with the rise of online shopping while others are prospering. Online sales are booming in fashion, health and wellness, home and garden, and consumer electronics.
The trend for buying these items online is likely to continue to grow in the coming years. With the number of people having access to the internet continuing to increase, it is anticipated that increasing numbers of people will be turning to online shopping in the coming years. With the growing popularity of this method of shopping, it's essential for retailers to make sure their sites are optimized for mobile devices and that they provide a secure and easy checkout process.
5. Online shopping in the UK by region
The UK is among the top European ecommerce markets. The majority of its customers are influenced the convenience, affordability and variety of goods when they shop online. These factors make it a great location for retailers looking to invest in their web presence and provide an easy shopping experience.
During the COVID-19 epidemic, online sales increased significantly as consumers opted for safe and convenient alternatives to store purchases. This trend has continued post-pandemic, as consumers continue to embrace online shopping as a viable alternative.
Shopping online is a significant component of UK retail, and certain estimates suggest that it will account for a third of retail sales by 2024. This growth is fueled by the increasing popularity of ecommerce among consumers and technological advancements.
57% of UK online shoppers claim that convenience is the primary reason why they shop online. This is followed by 48% who highlight that it is easier to find deals and special offers and 37% who say there's a greater variety of products that are available online. This is in contrast to Europe where a higher percentage of shoppers cited lower prices as the main reason behind their choice to shop online.
Online shoppers are also willing to test new brands and products. Nearly 25% of online shoppers have bought items they've never seen on the high-street previously, and a majority are willing to test new products when shopping on the marketplaces like Amazon. Pay-as-you-go checkouts are a favorite option for UK customers with 29 percent of shoppers using the buy now pay later option in the past year.
In addition to this, a strong online return policy is a crucial aspect of the ecommerce landscape in the UK. A majority of online buyers (59%) check a retailer's return policy before buying, and nearly half of them expect the seller to arrange and pay for return shipping.
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