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The market for online retailers has grown continuously since its inception. This is especially evident in the UK where ecommerce accounts for 20% of retail sales.
Shopping online is a popular method for shoppers to explore brands and purchase. 45% of consumers prefer to "buy online and pick up at the store". This is a shift in the way people shop that brick-and-mortar shops must be aware of.
1. Online retail sales in the UK
It's not a secret that sales on retail websites have increased dramatically in the UK over recent years. In fact, according to 2023 statistics the B2C market for e-commerce is set to hit almost $120 billion by next year. This growth is a result of changing consumer shopping patterns and the widespread adoption by retailers of digital transformation technologies. As a result, bricks and mortar stores are seeing a decline in popularity as more customers turn to online retailers for their purchases.
With this in mind, it's essential for both omni channel and pureplay retailers to understand what drives consumers to buy online. We've put together statistics and figures for retail sales that are both eye-opening and informative to assist you.
Of all the retail sectors of which fashion is the most popular and accounts for 28 percent of all sales made through e-commerce in the UK. This is likely due to the availability of a wider selection of products and the convenience of trying on clothes without leaving the house. Electronics is the second most popular with 16% of all the sales made through e-commerce. This is probably due to the constant demand for new gadgets and the need to keep up with latest technology. Online sales of hobbies and leisure products represent 15% of all e-commerce sales.
When asked what factors drive shoppers to shop online 57 percent of UK customers cited convenience as the main reason. This is followed by 48% who cited price comparison and 37% indicated they were seeking special deals or discounts. These findings indicate that UK shoppers are less price-driven than their European counterparts, and are more focused on convenience and a wide selection.
2. Online shopping in the UK
Shopping online is now a regular part of the lives of many UK consumers. It doesn't matter if it's for waitrose groceries online shopping uk, electronics, or fashion - almost half of UK residents over 65 have made an online purchase in the past year alone. With a wide variety of payment options available, shoppers can also choose the best time and method for their goods to be delivered.
Convenience, price and availability are among the top reasons why consumers shop online. In fact, 57% of online shoppers mention convenience as the primary driver behind their shopping habits. Then, another 48% cited lower prices while 37% cited a wider choice of options.
UK consumers are also becoming more environmentally conscious when it comes to their shopping online. 79% of UK shoppers recycle boxes and other packaging material from their online purchases. They might even take action if they think their purchases aren't being delivered in environmentally friendly packaging.
In addition to reducing their environmental impact, some customers are also seeking to make their online shopping experience more personal. For example 35% of UK shoppers have bought clothes, footwear, or accessories from a retailer that has their size information on the file. This lets them skip the return process and to purchase what they want faster.
It is interesting to note that UK consumers are reported to be more likely to wait for online orders than they were during the pandemic. This could be due to the fact that they are more used to the slower delivery times and have a better understanding of the time it takes for an item to arrive in the mail.
3. Online shopping in the UK according to age group
Online shopping in the UK is a favorite pastime for a large number of people. Accessories and clothing are the most popular items followed by food items, and media like movies and music. Shopping online is also popular in the UK during the annual Black Friday and Christmas sales. These sales are extremely convenient for shoppers. It is also easy to compare prices and products online when making these kinds of purchases.
It is crucial to remember that online shoppers are diverse, which is why it is crucial for e-commerce businesses to understand what their target market is seeking when it comes to purchasing products. Additionally it is important to be aware of the amount of time each age group is spending shopping online Shopping figures uk. The younger generation, for instance, is more likely to use mobile devices to shop than any other age group. This is because the younger generation is time-poor and uses a variety of devices to complete online tasks.
The older generation however tend to have more shrewd buying habits and are less swayed by online advertising. They also prefer to visit high-end stores to touch and feel products before making a final decision. This doesn't mean that they will not buy online. The convenience and ease of online shopping are still very appealing.
Another interesting factor to consider when it concerns online shopping is that older generation is more likely to expect and demand free delivery on all of their purchases. In addition they are more likely to abandon their carts if they believe that shipping costs are prohibitive. Additionally, 61% of those over 55 claim that they will add more items to their carts to get the free delivery threshold.
4. Online shopping in the UK according to gender
Women and men in the UK are equally likely to shop for goods on the internet. However, women are more likely to make big purchases, like electrical appliances or furniture than men. Both groups are more likely to purchase fashion, health and beauty, home and garden, and consumer electronics.
In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. Studies have shown that 70% of shoppers are influenced by how a retailer responded to the COVID-19 pandemic, with 69% searching for Online Shopping Figures Uk brands that support and are in close contact with their local communities.
The most sought-after online purchasing items in the UK are shoes and clothing. In fact, 62% of female British online shoppers purchased these items in the year 2020. Online sales aren't just restricted to clothing. Other items such as kitchenware, jewellery and sports equipment are also available.
In the process, online shopping is becoming more popular as a method to find the best prices on these products. Some experts believe that by 2024, online sales could make up almost one third of retail sales.
While some retailers are struggling to deal with the rise in online sales, others are thriving. In particular the online market is booming for fashion, health and beauty as well as gardening and home, and consumer electronic.
The trend of purchasing online for these items is expected to continue to grow in the years ahead. As the number of internet users is growing, it is expected that online shopping will increase in popularity in the near future. With the increasing popularity of this method of shopping, it's essential for retailers to make sure their sites are optimized for mobile devices and provide a simple and secure checkout process.
5. Online shopping in the UK by region
The UK is a major European online retail market. When shopping online, the UK's consumers are mostly influenced by price, convenience, and a variety of products. These factors make it a perfect place for retailers to invest in their online presence and offer an effortless shopping experience online.
During the COVID-19 pandemic, online sales increased significantly because consumers were looking for secure and convenient alternatives to in-store purchases. This trend has continued even after the pandemic as consumers continue to embrace shopping online as an alternative.
Online shopping is an important aspect of UK retail, and some estimates suggest that it could comprise one-third of sales by 2024. This growth is fueled by the increasing popularity of ecommerce among consumers and technological advancements.
In the UK 57% of shoppers who shop online say convenience is the primary reason for them to shop online. This is closely followed by 48% who highlight that it is easier to find deals and special offers and 37% who claim that there's a greater variety of products that are available online. This contrasts with Europe, where a greater percentage of shoppers said that lower prices were the primary reason for their decision to shop online clothes shopping sites uk.
Consumers are also open to trying new brands and products when they shop online. Nearly a quarter of online shoppers have bought items they've never purchased on the high-street before, and half are eager to try new products when they shop on an online marketplace like Amazon. UK customers are awed by the buy now, pay later checkouts. 29 percent of online shoppers have made use of this method in the last year.
In addition to this an effective return policy is a crucial aspect of the online shopping environment in the UK. The majority of shoppers (59%) will research the returns policy of a retailer prior purchasing, and more than half will expect a retailer to be responsible for the return and payment shipping.
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