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Since its humble beginnings, the online retail market has continued to grow. This is evident especially in the UK where ecommerce is responsible for 20% of retail sales.
Online shopping is a popular way for consumers to look up brands and make purchases. 45percent of them prefer to "buy online and pick up in-store". This is an interesting change in consumer behavior that bricks and mortar stores should be aware of.
1. Online retail sales in the UK
It's no secret that sales of online retail in the UK have seen a significant increase in the last few years. According to 2023 statistics the B2C online market is predicted to reach $120 billion next year. This growth is driven by shifting consumer habits and the use of digital transformation technologies by retailers. Bricks and mortar shops are losing popularity as customers increasingly shop online.
To do this, it is important that both pureplay and omni-channel retailers understand what draws customers to buy online. To assist you in this, we've put together an assortment of sales figures and other statistics that are both eye-opening and shocking.
Fashion is the most sought-after retail industry in the UK, accounting for [Redirect-Meta-0] 28 percent of all e-commerce sales. This is probably due to a greater variety of merchandise available and the convenience of being capable of trying on clothes without having to leave home. Electronics comes in second, with 16% of e-commerce sales. This is due to the constant need for new technology as well as the desire to stay up-to-date with the most recent technology. Leisure and hobbies are also a favorite purchase online, with 15% of all e-commerce sales.
When asked why they shop online, 57% said it was because of convenience. This is followed by 48% who cited price comparison, and 37% who stated they were seeking special offers or discounts. These findings indicate that UK shoppers are less price-driven than their European counterparts and are more focused on convenience and a wide variety.
2. Online shopping in the UK
Online shopping is now a regular part of life for many UK residents. Be it for groceries, electronics or clothes - nearly half of UK residents over 65 have made a purchase on the internet in the last year. With a wide range of payment methods available, shoppers can also choose how and when they want their purchases to be delivered.
While there are many reasons for online shoppers to shop among them, the most popular include convenience, price, and availability. In fact 57% of shoppers who shop online say that convenience is the primary reason for their shopping habits. Additionally, 48% cited lower prices and 37% mentioned a greater variety of options.
UK consumers are also becoming more environmentally conscious when it comes to their online shopping habits. 79% of UK shoppers recycle boxes and other packaging material from their online purchases. They could decide to take action if their purchases are not packaged in an environmentally green manner.
In addition to reducing their impact on the environment, some customers are also seeking to make their online shopping experiences more personal. For instance 35 percent of UK shoppers have bought clothes or [Redirect-303] footwear from a retailer with their measurements on the file. This lets them to avoid the return process, and get what they need quicker.
Interestingly, UK consumers are reported to be more willing to wait for online orders than they were during the pandemic. This could be because they are used to the longer delivery times and are more aware of how long it takes for an item to arrive in the mail.
3. Online shopping in the UK according to the age group
Online shopping in the UK is a popular activity for a large number of people. Accessories and clothing are the most sought-after purchases followed by groceries and media such as music and movies. Online shopping is also popular in the UK during the annual Black Friday and Christmas sales. This is because customers find these sales to be extremely convenient. It is also easy to compare prices and items on the internet when making these kinds of purchases.
It is essential to realize that online shoppers are diverse. This is why it is crucial for ecommerce companies to understand the demographics their customers are seeking when they purchase products. It is also crucial to know how long each group of shoppers spends online. The younger generation, for example is more likely to use mobile devices to shop than other groups. This is due to the fact that this age group is time-poor and will use multiple devices to accomplish online tasks.
The older generations are, however, likely to have more conservative buying habits and are less swayed by online advertising. They are also more likely to visit high street stores to feel and see products before making a purchase. But this doesn't mean that they don't shop online because the convenience and ease of use of online shopping is still attractive to them.
Another important aspect to consider when shopping online is the fact that older generations are more likely than younger generations to anticipate and demand free shipping on all their purchases. They are also more likely to leave carts when shipping costs appear excessive. In addition, 61% of those over 55 say they will add more items to their shopping carts in order to get to the free delivery threshold.
4. online shopping sites for clothes shopping in the UK according to gender
Men and women in the UK are equally likely to shop for items on the internet. However women are more likely to make large purchases, like electrical appliances or furniture than men. Both groups tend to spend more on clothing, home and garden products as well as consumer electronics and health and beauty products.
In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. Studies have revealed that 70% of shoppers are influenced by the way a retailer responded to the COVID-19 pandemic with 69% looking for brands that support and are in close contact with their local communities.
Clothing and shoes are the most requested items for online shopping in the UK. In fact, 62% of British women who shop online will purchase these items by 2020. However online sales aren't limited to the clothing sector, with a variety of other products available including jewellery, kitchenware, and sports items.
Online shopping is becoming more popular for finding the best bargains. Some analysts predict that by 2024, the sales from e-commerce could be more than a third of all retail sales.
Some retailers are struggling with the rise of online shopping while others are flourishing. Particularly the rise of online sales for fashion, health and beauty as well as gardening and home and consumer electronic.
The trend of buying these items online is likely to continue to expand in the years ahead. As the number of internet users increases it is expected that online shopping will be more popular in the future. With the growing popularity of this method of shopping, it's crucial for retailers to ensure that their sites are optimized for mobile devices and that they offer an easy and secure checkout process.
5. Online shopping in the UK, by region
The UK is among the leading European eCommerce markets. The customers are influenced by convenience, price and a variety of goods when they shop online. These factors make it a great place for retailers who want to invest in their web presence and offer an easy shopping experience.
In the COVID-19 pandemic, online sales grew significantly as consumers chose safer and more convenient alternatives to shopping. This trend has continued post-pandemic as consumers continue to choose online shopping as an attractive alternative.
Online shopping is a significant portion of the UK retail economy Some estimates suggest that it could account for three-quarters of all retail sales in 2024. This growth is driven by increasing consumer adoption of ecommerce and advances in technology.
In the UK, 57% of shoppers who shop online cite convenience as the main reason they shop online. The 48% who say it's easier to find bargains and special deals as well as the 37% who claim there is a greater range of products online shopping figures uk are closely behind. In Europe, a higher proportion of consumers cite lower prices as a key reason for them to purchase online.
Consumers are also willing to try new brands and products when they shop online. Online shoppers are open to trying new brands and products. Half of consumers are willing to do so when they shop on marketplaces like Amazon. UK customers are awed by the buy now, pay later checkouts. 29 percent of online shoppers have made use of this method during the last year.
In addition to this, a strong online return policy is a vital aspect of the e-commerce environment in the UK. The majority of online shoppers (59 percent) will research the returns policy of a retailer prior purchasing, and more than half will expect the retailer to be responsible for the return and payment shipping.
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