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The market for online retail has been growing continuously since its inception. This is especially evident in the UK where ecommerce accounts for 20% of retail sales.
Many shoppers use online shopping to research brands before making a purchase and 45% of them prefer to "buy which online stores ship internationally, then pick it up in store". This is a change in consumer behavior that brick-and-mortar stores should be aware of.
1. Online sales of retail in the UK
It's hard to deny that sales of online retail in the UK have grown significantly over the past few years. According to the 2023 statistics, the B2C online market is predicted to reach $120 billion by the end of the year. This is because of changing consumer shopping patterns and the widespread adoption by retailers of digital transformation technologies. In the end bricks and mortar stores are losing popularity as more consumers turn to online retailers for their purchases.
To achieve this, it's essential that both pureplay and omnichannel retailers understand what draws consumers to shop online. We've put together statistics and figures for retail sales that are both eye-opening and revealing to help you.
Fashion is the most popular retail sector in the UK with 28 percent of all online sales. This is likely due to the wide range of merchandise and the convenience of trying on clothes without leaving the house. Electronics is second with 16% of sales made through e-commerce. This is likely due to the constant need for new gadgets and the desire to stay up-to-date with latest technology. Leisure and hobbies are also a favorite purchase on the internet, accounting for 15% of all online sales.
When asked why they shop online, 57% said it was because of convenience. Then, 48% cited price comparison and 37% of them said they were looking for discounts or special offers. These findings suggest that UK shoppers are less driven by price than their European counterparts, and are more focused on convenience and a wide product range.
2. Online shopping in the UK
Shopping online is becoming part of the daily routine for many UK customers. More than half of UK residents aged 65 and older have made a purchase online in the last year. Shoppers can choose from a range of payment options and also choose the time and method they'd like their purchases delivered.
Accessibility, convenience, and price are among the top reasons why consumers shop online. In fact 57% of online shoppers cite convenience as the main driver behind their shopping habits. Additionally, 48% of them cited lower prices as an additional benefit, while 37% mentioned the availability of more options as well.
Online shopping habits of UK consumers are also becoming more eco-conscious. 79 percent of UK shoppers recycle boxes and other packaging materials from their online purchases. They could take action if their orders are not packaged in a sustainable ecologically friendly way.
Some customers wish to make their shopping experience more personal. They are not only trying to reduce their environmental impact, but also to reduce their carbon footprint. For instance, 35% of UK customers have bought clothing, footwear, and accessories from a retailer that has their size information stored. This lets them to avoid the return process, and get what they need quicker.
Interestingly, UK consumers are reported to be more likely to wait for their online orders than they were during the pandemic. This may be because they are more used to the slower delivery times and are more aware of how long it takes for an item to arrive in the mail.
3. Online shopping in the UK depending on age group
Shopping online in the UK is a very popular pastime for many people. Clothing and accessories are among the most popular items, followed by groceries, and entertainment such as music and movies. Shopping online is very popular in the UK, especially during the annual Black Friday sales and Christmas sales. This is because consumers find these events very convenient. It is also simple to compare prices and items on the internet when making these kinds of purchases.
It is important to know that online shoppers are a diverse group. This makes it vital for online retailers to know the demographics their customers are seeking when they purchase products. In addition it is important to be aware of how much time each age group spends shopping online. The younger generation, for instance is more likely to use mobile devices to shop than any other age group. This is because the younger generation is less time-conscious and uses a variety of devices to complete online tasks.
The older generation tends to be more conservative in their purchasing habits and less influenced by advertising on the internet. They are also more likely to visit stores on the high street to feel and see items before making a purchase. This doesn't mean that they won't buy online. The convenience and ease of shopping online are still appealing.
Another important aspect to take into consideration when it is about online shopping is that older generations are more likely to expect and expect free delivery on all purchases. In addition, they tend to drop their carts if they believe that shipping costs are prohibitive. Furthermore, as many as 61% of over 55s say they'll add more items to their cart in order to reach a free delivery threshold.
4. Online shopping in the UK according to gender
In the UK both genders are equally likely to shop online. Women are more likely than men to make large purchases such as electrical and furniture. Both groups tend to spend more on clothing, home and garden products as well as consumer electronics and cosmetics and health products.
In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. Studies have revealed that 70% of consumers are influenced by the way a retailer responded to the COVID-19 pandemic, with 69% looking for brands that support and work closely with their local communities.
Shoes and clothing are among the most requested items to buy online in the UK. In fact, a whopping 62 percent of female British online shoppers purchased these items in 2020. However online sales aren't limited to clothing and there are a myriad of other items available, including jewellery, kitchenware, and sports equipment.
Shopping online has become more popular for finding the best bargains. Some analysts believe that by 2024, online sales could make up almost one third of retail sales.
While some retailers struggle to keep up with the growth in online shopping, other are flourishing. Online sales are growing in health and wellness as well as home and garden and consumer electronics.
In the near future, online shopping for Online Shopping Figures Uk these items is expected to increase. With the number of people having access to the internet continuing to increase it is anticipated that more people will turn to online shopping in the coming years. With the increasing popularity of this method of shopping, it is crucial for retailers to ensure that their websites are optimized for mobile devices and that they provide a simple and secure checkout process.
5. Online shopping in the UK by region
The UK is one of the leading European online Shopping figures uk marketplaces. The customers are influenced by convenience, price and a variety of goods when they shop online. These factors make it a great place for retailers to invest in their online presence and provide an easy online shopping experience.
In the COVID-19 pandemic, online sales grew dramatically as people sought out safe and convenient alternatives to store purchases. This trend has continued following the pandemic as consumers continue to buy online as an alternative.
Online shopping is a major component of UK retail, and some estimates suggest that it could account for one-third of sales by 2024. This increase is the result of the growing acceptance of ecommerce by consumers and technological advancements.
In the UK, 57% of shoppers who shop online cite convenience as the main reason for them to shop online. The 48 percent who claim it's easier to find deals and special offers and the 37% who claim that there's a greater selection of products online are closely behind. This is in contrast to Europe where a larger percentage of consumers said that lower prices were the key driver for their choice to shop online.
Consumers are also willing to try new brands and products when they shop online. Online customers are willing to try new brands and products. Half of consumers are willing to do so when they shop on marketplaces like Amazon. UK shoppers are fond of the buy now and pay later checkouts. 29% of online buyers have made use of this option in the past year.
A solid return policy for online purchases for the UK is also a crucial aspect of ecommerce. The majority of shoppers (59 percent) will check the return policy of a retailer prior to purchasing, and online shopping Figures uk more than half will expect the seller to be responsible for both organizing and paying for return shipping.
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