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The market for online retailers has grown continuously since its humble beginnings. This is particularly evident in the UK where e-commerce is responsible for 20% of all retail sales.
Many consumers use online shopping to research brands prior to purchasing, and 45% like to "buy online, then pick it up in store". This is a change in consumer habits that brick-and mortar shops should be aware of.
1. Online sales of retail in the UK
There's no doubt that retail sales online have increased significantly in the UK in recent years. According to the 2023 statistics, the B2C market for online shopping top 7 shopping is expected to grow to $120 billion by the end of the year. This growth is a result of shifting consumer habits and the widespread adoption by retailers of digital transformation technologies. As a result bricks and mortar shops are experiencing a decline in popularity as more consumers are turning to online stores for their purchases.
In order to do this, it's essential that both pureplay and omnichannel retailers know what drives customers to buy online. To help you do this, we've put together a collection of retail sales figures and statistics that are both eye-opening as well as shocking.
Fashion is the most favored retail sector in the UK, accounting for 28 percent of all e-commerce sales. This is likely due to the wide range of merchandise and the convenience of trying on clothes without leaving home. Electronics is the second most popular item, accounting for 16% of the sales on e-commerce. This is likely due to the constant need for new gadgets and the desire to stay up-to-date with latest technology. Hobbies and leisure products are also popular items to purchase online, with 15% of all e-commerce sales.
When asked what drives shoppers to shop online, 57% of UK consumers cited convenience as the primary driver. Then, 48% mentioned price comparison, while 37% said they were looking for discounts or special deals. These findings suggest that UK consumers are less influenced by price than their European counterparts, and are more focused upon convenience and a wide selection.
2. Online shopping in the UK
Online shopping is now a regular part of life for many UK residents. Whether it's to buy electronic gadgets, groceries or clothes - nearly half of UK residents over the age of 65 have made an online purchase in the last year. Shoppers can choose from a range of payment options, and decide the time and Online Shopping Figures Uk method they'd like their purchases delivered.
While there are many reasons for shoppers to shop online, some of the most popular are convenience, price, and availability. In fact, 57% cite convenience as their primary reason for purchasing online. Another 48% pointed to lower prices, while 37% cited a wider choice of options.
UK consumers are also becoming more environmentally conscious with regards to their online shopping habits. 79% of UK shoppers recycle boxes and other packaging materials from their online purchases. They could be able to take action if they find that their purchases are not packaged in a sustainable friendly manner.
Certain consumers want to make their shopping experience more personal. They are not only trying to reduce their environmental impact, but also reduce their carbon footprint. For instance 35% of UK shoppers have bought clothing or footwear from a retailer that has their measurements on the file. This allows them to skip the return process and obtain what they want faster.
It is interesting to know that UK consumers are reported to be more eager than ever before to wait for online orders. This may be because they are more used to the slow delivery times and have a better understanding of the time it takes for an item to arrive in the mail.
3. Online shopping in the UK in accordance with age group
Online shopping in the UK is a favorite pastime for a lot of people. The most popular purchases are clothes and accessories followed by groceries, and finally media like movies and music. Shopping online is extremely popular in the UK, especially during the annual Black Friday sales and Christmas sales. This is because consumers find these events very convenient. Online comparisons of products and prices are also feasible when making these purchases.
It is important to know that online shoppers come from a variety of backgrounds. This is why it is crucial for online retailers to know the demographics their customers are seeking when they purchase products. It is also important to understand how much time each segment of customers spends online. For instance the younger generation is far more likely to shop on mobile devices than any other age group. This is because this age group is very busy and uses multiple devices to accomplish online tasks.
Older generations tend to be more cautious in their buying habits and less influenced by advertising on the internet. They also prefer visiting high-street stores to feel and touch products before making a final decision. But this doesn't mean they don't shop online, as the convenience and stress-free nature of online shopping is attractive to them.
Another important aspect to take into consideration when it is about online shopping is that the older generation is more likely to expect and expect free delivery on all purchases. They are also more likely to leave carts if shipping charges seem excessive. Furthermore 61% of people over 55 say that they will add more items to their carts in order to reach the free delivery threshold.
4. Online shopping in the UK according to gender
Men and women in the UK are equally likely to shop for goods online. However women are more likely to make big purchases, such as electrical appliances or furniture than men. Both groups tend to spend more on clothing, home and garden products, consumer electronics, and products for beauty and health.
In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. According to studies 70% of consumers were influenced by the response of retailers to the COVID-19 crisis. 69% of customers were looking for brands that backed and collaborated with their local community.
The most popular online shopping items in the UK are footwear and clothing. In fact, 62 percent of female British online shopping stores in london shoppers bought these items in 2020. However online sales aren't limited to the clothing sector, with a variety of other items available, such as kitchenware, jewellery, and sports equipment.
Shopping online is becoming increasingly popular to find the best deals. Some experts estimate that by 2024 ecommerce sales could account for nearly a third of retail sales.
Some retailers are struggling with the growth of online shopping, while others are prospering. Online sales are booming in health and wellness as well as home and garden and consumer electronic.
The trend for buying these items online is expected to continue to grow in the coming years. As the number of people who use the internet continues to grow, it is expected that online shopping will be more popular in the near future. As online shopping grows more popular, merchants must ensure that their sites are optimized for mobile devices. They should also provide an easy and secure checkout process.
5. Online shopping in the UK by region
The UK is one of the top European online marketplaces. The majority of its customers are influenced the ease of shopping, the price and a vast selection of products when they shop online. These factors make it an ideal opportunity for retailers to invest in their online Shopping figures Uk presence and provide a seamless online shopping experience.
During the COVID-19 epidemic, online sales increased significantly as consumers opted for safe and convenient alternatives to instore purchases. This trend has continued post-pandemic, as consumers continue to use online shopping as an attractive alternative.
Online shopping is a significant part of the UK retail market There are estimates that it could account for a third of all retail sales in 2024. This growth is driven by the growing popularity of e-commerce among consumers and advancements in technology.
57 percent of UK online shoppers believe that convenience is the main reason why they shop online. The 48 percent who claim it's easier to find bargains and special offers, and the 37% who claim that there's a greater selection of merchandise available online are behind. In Europe the majority of shoppers cite lower prices as a major factor for their decision to buy online.
Online shoppers are also willing to try new brands and products. Online consumers are open to trying new products and brands. Half of them are willing to try them when they shop on marketplaces like Amazon. Buy now pay later checkouts are a common choice for UK customers with 29% of online shoppers using a buy now pay later option in the past year.
A solid return policy for online purchases for the UK is also a crucial aspect of ecommerce. The majority of shoppers (59%) will check a retailer's returns policy before buying, and nearly half will expect a retailer to be responsible for both arranging and paying for return shipping.
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