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Since its infancy, the online retail market has continued to grow. This is particularly evident in the UK, where ecommerce represents 20% of retail sales.
Many people shop online to research brands prior to purchasing, and 45% like to "buy online, then pick it up in store". This is an interesting shift in the way people shop that bricks-and-mortar stores should pay attention to.
1. Retail sales online in the UK
It's no secret that online retail sales in the UK have risen significantly over the past few years. According to data from 2023 the B2C e-commerce market is expected to reach nearly $120 billion by the year 2023. This growth is due to the changing habits of consumers and the adoption of digital transformation technologies by retailers. In the end, bricks and mortar stores are losing popularity as more shoppers prefer online retailers to make their purchases.
With this in mind, it's important for both omni channel and pureplay retailers to understand what drives shoppers to buy online. To assist you in this, we've created an assortment of retail sales figures and other statistics that are both eye-opening as well as revealing.
Of all the retail industries that are available, fashion is the most popular, accounting for 28 percent of all sales on e-commerce in the UK. This is likely due to the availability of a wider range of merchandise and the convenience of trying on clothes without leaving the house. Electronics is second, with 16% of all online sales. This is due to the constant need for new gadgets, as well as the desire to keep up with the latest technologies. Hobbies and leisure items are also a popular purchase on the internet, accounting for 15% of all online sales.
When asked about the factors that drive consumers to shop online, 57% of UK consumers said convenience was the primary reason. Then, 48% cited price comparison while 37% said they were seeking discounts or special offers. These findings suggest that UK consumers are less influenced by price than their European counterparts, and are more focused upon convenience and a broad product selection.
2. Online shopping in the UK
Shopping online is now a part of daily life for many UK customers. Be it for electronics, groceries, or fashion - almost half of UK residents over the age of 65 have made an online purchase within the last year. With a wide variety of payment options, shoppers can also choose the time and date they would like their items to be delivered.
Accessibility, convenience, and price are among the top reasons why customers shop online. In fact, 57% of people cite convenience as their main reason to shop online. Then, another 48% pointed to lower prices, while 37% mentioned a greater selection of choices.
UK consumers are also becoming more eco conscious in their shopping online. For example 79 percent of UK online shoppers report that they recycle boxes and other packaging materials they have purchased from their purchases. They could be able to take action if they find that their purchases are not packaged in an environmentally ecologically friendly way.
In addition to decreasing their environmental impact, a few customers are also seeking to make their shopping experiences more personal. For instance 35% of UK customers have purchased clothing, footwear, or accessories from a store that has their measurements on the file. This allows them skip the return process and to get what they want quicker.
Interestingly, UK customers are reported to be more likely to wait for online orders than they were during the pandemic. This may be because they are more used to the slower delivery times and are more aware of how long it takes for an item to be delivered in the mail.
3. Online shopping in the UK by the age group
Online shopping in the UK is a popular activity for a lot of people. The most popular purchases are clothes and accessories followed by groceries, and finally media like movies and music. Shopping online is also popular in the UK during the annual Black Friday and Christmas sales. These events are very practical for shoppers. It is also easy to compare prices and products online when making these types of purchases.
It is crucial to understand that online shoppers come from a variety of backgrounds. This makes it vital for [empty] online retailers to know the demographics their customers are searching for when buying products. In addition to this it is crucial to be aware of how much time each age group spends shopping online. The younger generation, for instance, is more likely to use mobile devices to shop than any other age group. This is due to the fact that this age group is time-poor and will use multiple devices to accomplish online tasks.
The older generations are more conservative in their purchasing habits and less influenced by online advertisements. They also prefer to go to high-street stores to touch and feel products before making a decision. This doesn't mean that they will not buy online. The convenience and ease of online shopping are still appealing.
Another interesting factor to consider when it concerns online shopping is that the older generations are more likely to anticipate and expect free delivery on all their purchases. Additionally they are more likely to abandon their carts if they believe that shipping costs are prohibitive. Furthermore, as many as 61% of those over 55 say that they will add more items to their carts to reach the free delivery threshold.
4. Online shopping in the UK depending on gender
Men and women in the UK are equally likely to purchase goods online. However, women are more likely to make large purchases, like furniture or electrical appliances, than men. Both groups tend to spend more on fashion, home and garden products consumer electronics, as well as cosmetics and health products.
In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. According to research 70% of shoppers were influenced by the response of retailers to the COVID-19 crisis. 69% of shoppers searched for brands that were supportive and collaborated with their local community.
The most popular online shopping products in the UK are footwear and clothing. In fact, 62 percent of female British online shoppers purchased these items in 2020. Online sales are not restricted to clothing. Other items like jewellery, kitchenware and sports goods are also available.
Online shopping has become more popular for finding the most affordable deals. In fact, some experts predict that online sales will account for nearly one third of all retail sales in 2024.
While some retailers are struggling to keep up with the growth in online shopping, other are thriving. Particularly the rise of online sales for health, fashion and beauty gardening, home and garden as well as consumer electronic.
In the near future the future, online shopping for these products is expected to continue to grow. As the number of people who use the internet increases it is expected that online shopping will increase in popularity in the near future. With the growing popularity of this method of shopping, it is important for retailers to ensure their sites are optimized for mobile devices and that they provide a secure and easy checkout process.
5. Online shopping in the UK by region
The UK is a leading European online retail market. When shopping online, the UK's consumers are influenced primarily by convenience, price, and the wide variety of products. These factors make it an ideal location for retailers looking to invest in their web presence and offer an easy shopping experience.
During the COVID-19 pandemic online sales grew significantly as people sought out safer and more convenient alternatives to shopping. This trend has continued following the pandemic as consumers continue to shop online as an alternative.
Shopping online is a significant component of UK retail and certain estimates suggest that it will comprise a third of retail sales by 2024. This growth is driven by increasing consumer adoption of ecommerce and advancements in technology.
57 percent of UK online shoppers believe that convenience is the main reason why they shop online. The 48 percent who claim it's easier to find bargains and special offers as well as the 37% who say that there's a greater selection of products Online Shopping Figures Uk are closely behind. In Europe more than half of shoppers cite the lower cost as a primary reason for them to buy cheapest online shopping uk.
Consumers are also willing to try new brands and products when they shop online. Online customers are willing to try new products and brands. Half of them are willing to try new brands when they shop on marketplaces like Amazon. UK shoppers are in love with the buy now and pay later checkouts. 29 percent of online grocery stores that ship shoppers have made use of this option during the last year.
Additionally, a strong online return policy is an essential aspect of the e-commerce environment in the UK. The majority of online shoppers (59 percent) will research a retailer's returns policy before purchasing, and more than half will expect a retailer to be responsible for both arranging and paying for return shipping.
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