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Since its humble beginnings the market for online retail has continued to grow. This is especially evident in the UK, where ecommerce represents 20% of retail sales.
Shopping online is a popular way for consumers to explore brands and purchase. 45percent of them prefer to "buy online and then pick it up at the store". This is a shift in the way people shop that brick-and-mortar shops must be aware of.
1. Online retail sales in the UK
It's no secret that sales of online retail in the UK have grown significantly over the past few years. According to 2023's statistics, the B2C e-commerce market is expected to grow to nearly $120 billion by next year. This growth is due to the changing habits of consumers and the use of digital transformation technologies by retailers. As a result bricks and mortar shops are seeing a decline in popularity as more customers turn to online retailers for their purchases.
In order to do this, it's crucial that both pureplay and omni-channel retailers understand what draws customers to buy online. To assist you in this, we've created a collection of retail sales figures and stats that are both eye-opening as well as shocking.
Fashion is the most popular retail sector in the UK, accounting for 28 percent of all ecommerce sales. This is probably due to the wider range of merchandise that are available and the convenience of being in a position to try on clothes without having to leave your home. Electronics is the second most popular with 16% of all e-commerce sales. This is likely because of the constant need for new technology, as well as the desire to stay up-to-date with the latest technologies. Hobbies and leisure items are also a favorite purchase on the internet, accounting for 15% of all e-commerce sales.
When asked why they shop online, 57% of respondents mentioned convenience. In addition, 48% of them cited price comparison, while 37% stated that they were seeking discounts or special offers. These findings suggest that consumers in the UK are less driven by price than their European counterparts and are more focused on convenience and a large selection of products.
2. Online shopping in the UK
Shopping online is becoming regular part examples of online shopping the lives of many UK consumers. Be it for electronics, groceries, or fashion - almost half of UK residents over the age of 65 have made a purchase online within the last year. Shoppers can choose from a range of payment options and also choose when and how their products delivered.
There are many motives to shop online Some of the most popular include convenience price, availability, and price. In fact, 57% cite convenience as the primary reason to shop online. Additionally, 48% pointed to lower prices while 37% mentioned a greater selection of choices.
UK consumers are also becoming more environmentally conscious with regards to their shopping online. For example, 79% of UK online shoppers report recycling boxes and other packaging materials they have purchased from their purchases. They can take action if their orders are not packaged in an environmentally green manner.
In addition to lessening their environmental impact, some customers are also seeking to make their online shopping experiences more personal. For example, 35 percent of UK customers have bought clothing, footwear, and accessories from a retailer that has their size information saved. This lets them to skip the return process, and get what they need quicker.
It is interesting to consider that UK shoppers have been reported to be more willing than ever to wait for online orders. This could be because they are used to the slow delivery times and have a better understanding of how long it takes for the item to be delivered via the mail.
3. Online shopping in the UK depending on the age group
Shopping online in the UK is a favorite pastime for a lot of people. Clothes and accessories are the most sought-after purchases, followed by groceries, and media like movies and music. Online shopping is very popular in the UK particularly during the annual Black Friday sales and Christmas sales. These events are very convenient for consumers. Online comparisons of products and prices are also possible when making these purchases.
It is crucial to remember that online shoppers are diverse. This makes it essential for ecommerce businesses to understand the demographics their customers are seeking when they purchase products. In addition to this, it is also important to know how much time each age group spends shopping online. For instance the younger generation is far more likely to purchase on mobile devices than any other age group. This is because the younger generation is less time-conscious and uses a variety of devices to accomplish online tasks.
The older generation tends to be more conservative in their purchasing habits and less influenced by advertising on the internet. They are also more likely to visit high street stores to look at and feel products before making an purchase. But this doesn't mean they don't shop online due to the convenience and online shopping figures uk ease of online shopping remains attractive to them.
Another interesting aspect to take into consideration when shopping online is the fact that older generations are more likely than younger generations to anticipate and request free shipping on all of their purchases. In addition, they tend to drop their carts when they believe that shipping costs are excessive. Additionally, 61% of over 55s say that they will add additional items to their shopping carts in order to get the threshold of free delivery.
4. online shopping figures uk shopping in the UK according to gender
In the UK, men and women are equally likely to shop online. Women are more likely than men to make large purchases like electrical appliances and furniture. Both groups are also more likely to purchase fashion as well as health and beauty, home and garden, and consumer electronics products.
In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. Studies have revealed that 70% of shoppers are influenced by the way a company responded to the COVID-19 pandemic with 69% of them seeking out brands that are supportive of and collaborate with their local communities.
The most sought-after online purchasing items in the UK are footwear and clothing. In fact 62 percent of British women who shop online purchased these items by 2020. However, online sales aren't restricted to the clothing sector and there are a myriad of other products available like kitchenware, jewellery and sports equipment.
Online shopping is becoming increasingly popular to find the most affordable bargains. In fact, some analysts have predicted that online sales will account for almost 1/3 of all retail sales by 2024.
Some retailers are struggling with the rising popularity of online shopping while others are thriving. Particularly the rise of online sales for health, fashion, beauty, home and gardening as well as consumer electronic.
In the future the future, online shopping for these products is expected to increase. As the number of internet users is growing, it is expected that online shopping will increase in popularity in the future. With the increasing popularity of this method of shopping, it is crucial for retailers to ensure that their sites are optimized for mobile devices and provide a simple and secure checkout process.
5. Online shopping in the UK by region
The UK is a top European online marketplace. When it comes to online shopping, the UK's consumers are influenced primarily by convenience, price, and the wide variety of products. These factors make it a great place for retailers who want to improve their online presence and provide seamless shopping.
In the COVID-19 pandemic online sales grew significantly as people opted for secure and convenient alternatives to store purchases. This trend has continued after the pandemic, as consumers continue to buy online as an alternative.
Shopping online is a large portion of the UK retail market, with some estimates suggesting that it will account for one-third of all retail sales by 2024. This growth is a result of the growing acceptance of e-commerce by customers and technological advancements.
In the UK, 57% of shoppers who shop online Shopping figures uk mention convenience as the primary reason they shop online. This is closely followed by 48% who highlight that it is easier to find special offers and deals and 37% who claim that there's a greater variety of products available online. In Europe the majority of consumers cite lower prices as a key factor in their decision to buy online.
Online shoppers are also willing to test new products and brands. About 25% of shoppers online have bought items they've never seen on the high-street previously, and a majority are willing to test new products when they shop on the marketplaces like Amazon. Buy now pay later checkouts are a popular choice for UK customers with 29 percent of shoppers using the buy now pay later option in the last year.
A robust return policy on the internet for the UK is also an important aspect of ecommerce. The majority of online shoppers (59%) go through the return policy of a retailer prior to buying, and nearly half expect retailers to arrange and pay for return shipping.
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